DIVE PROCEDURES FOR COVID-19
Palm Beach County released an Executive Order to open boat ramps and marinas as of Wednesday, April 29, which allows us to get you back on the water again. As we re-open, please understand that the safety and well-being of our guests, staff and crew is very importance to us. We’ve outlined below a few new policies and dive procedures for COVID-19, effective immediately, to help ensure that our divers and our team stay healthy in the weeks to come. These policies and procedures follow the rules set forth by Palm Beach County and will be updated as new information is released.
Your help following with these procedures is vital to our ability to take you diving. While we will do our best to ensure your safety through these additional efforts, please consider your personal well-being carefully and make choices that are best for yourself and your loved ones.
When you’re ready to begin diving again, we will be here to get you set! Check out our upcoming charter schedule here. If you have any questions about the information below, or when you are ready book an upcoming charter, please call us at 561-840-8750 or email email@example.com.
What to Expect at the Shop
If you need equipment service or repair, tank fills, gear purchases, or rental, we are available during pre-arranged appointments. Please call us at 561-840-8750 to setup a one-on-one appointment with our staff. Here’s what to expect when you arrive at the shop:
- Ring the doorbell when you arrive & we will come to you
- Staff & Guests are asked to wear a face cover (mask, buff, gaiter)
- Curbside Pickup & Drop Off
- Please stick to designated markers to maintain Social Distancing
- Rental Equipment will be sterilized by trained Staff members with industry-appropriate disinfectants
- The shop will be disinfected throughout the day for your and our safety
- Hand sanitizer will be available for use
- Shared devices, like tablets, will be disinfected after every use
What to Expect During a Dive Charter
Please remember that we are operating within restrictions set forth by County officials and recommendations from the CDC. Your help following these procedures will ensure our continued ability to take you out diving in the weeks to come. Here’s what to expect when you dive with us:
- Captains, Crew & Guests should wear a face cover (mask, buff, gaiter)
- Stay within designated markers to maintain Social Distancing during Check In
- Charters will be limited to 8 divers, as well as a Dive Guide and Deckhand
- Captains and Crew will allow no more than 10 people on the deck at all times
- Tanks will be placed on the boat to maintain Social Distancing
- Handrails, communal surfaces and the marine head will be sanitized before, during and after each charter
- We encourage you to bring your own reusable water bottle, towel & snacks (Rresh drinking water, sodas and snacks will still be available and accessible by our crew for your safety & convenience. Towels will NOT be provided.)
- Please arrive with your online waiver completed and your gear packed, ready to board the boat
- You are welcome to bring your own sanitation products, but any products used on rental gear, tanks or boat surfaces must be industry-approved (bleach will not be allowed on board)
Frequent Diver Cards
We appreciate the continued support of our dedicated dive family and are ready to get you back underwater! ALL Frequent Diver Card expirations are extended to include the 6 weeks that charters were unable to run.
While charter space remains so restricted, we ask our Frequent Diver Card holders to delay use of their cards. Guests who delay use of their Frequent Diver Cards during times of limited charter capacity will receive additional expiration extensions. With your help, we can provide our staff, captains and crew with a quicker recovery back to work.
Dive Club & Industry Discounts
We are unable to offer discounted dives at this time. To understand how these changes may impact your diving, please contact us at 561-840-8750 or firstname.lastname@example.org.
Safe Diving Resources
Anyone who feels unwell or had a confirmed case of COVID-19 should consult a doctor before diving. Check out the articles linked below to gain an understanding of best practices and dive procedures to avoid COVID-19. Learn how coronavirus impacts your health and lung function as a SCUBA diver.